Data Protection Policy

Owner details of the website:
BUSINESS NAMESONDER AGENCY SL
VAT NUMBERESB75593830
POSTAL ADDRESSC/ RIBERA DEL COTO, 23 14029, JARAS, LAS (CÓRDOBA)
EMAIL ADDRESSoffice@mrsonder.com
PHONE NUMBERS615069583
MAIN ACTIVITYSale of clothing and accessories
Data Protection

In accordance with the applicable personal data protection regulations, we inform you that your data will be incorporated into the processing system owned by SONDER AGENCY SL with VAT number ESB75593830 and registered office at C/ RIBERA DEL COTO, 23 14029, JARAS, LAS (CÓRDOBA), and the respective purposes, retention periods, and legal bases for processing are outlined below. For those treatments that require it, we also inform you about the potential creation of profiles and automated decision-making, as well as possible transfers and international transfers that SONDER AGENCY SL may carry out:

PROCESSED DATA
Website ManagementPurpose: Processing and management of the data necessary for the website’s functionality Retention Period: As long as the consent is maintained Legal Basis: The consent of the data subject Type of Data: Identifying data only Disclosures: Not foreseen International Transfers: Not foreseen Profile Creation: Not foreseen
Web FormPurpose: Responding to your queries and/or requests Retention Period: As long as the consent is maintained. Legal Basis: The consent of the data subject Type of Data: Identifying data only Disclosures: None International Transfers: Not foreseen Profile Creation: Not foreseen
Compliance ManagementPurpose: Management and processing of obligations and duties derived from compliance with the applicable regulations Retention Period: Retention of document copies until the actions to claim any possible responsibility expire Legal Basis: Compliance with a law Type of Data: Identifying data only Disclosures: Your data will be disclosed if necessary to public bodies and/or authorities with competence in the matter to comply with obligations established by applicable regulations. The legal basis for the disclosure is compliance with applicable regulations International Transfers: Not foreseen Profile Creation: Not foreseen
Commercial ActionsPurpose: Collection, registration, and processing of data for advertising and commercial prospecting of our products and/or services Retention Period: As long as the consent is maintained Legal Basis: The consent of the data subject Type of Data: Identifying data only Disclosures: None International Transfers: Not foreseen Profile Creation: Not foreseen
User RegistrationPurpose: Collection, registration, and processing of data to enable user registration Retention Period: As long as the consent is maintained Legal Basis: The consent of the data subject Type of Data: Identifying data only Disclosures: Not foreseen International Transfers: Not foreseen Profile Creation: Not foreseen
Purchase ManagementPurpose: Collection, registration, and processing of data for managing your purchase Retention Period: For the time needed to manage the purchase of products, including possible returns, complaints, or claims related to a particular product Legal Basis: Execution of a contract Type of Data: Identifying data only Disclosures: Your data may be disclosed to companies sponsoring contests, prizes, and/or promotions if necessary International Transfers: Not foreseen Profile Creation: Not foreseen
Economic and Administrative ManagementPurpose: Administrative management, billing, accounting, and legal obligations Retention Period: 5 years in compliance with tax law and 10 years for fiscal documentation under L.O.7/2012 Legal Basis: The consent of the data subject Type of Data: Identifying data only Disclosures: Your data will be disclosed to the Tax Agency, banks, and public authorities if necessary to comply with tax obligations. The legal basis for disclosure is compliance with applicable regulations International Transfers: Not foreseen Profile Creation: Not foreseen

We also inform you that you can contact the Data Protection Officer by writing to the email address dpd.cliente@conversia.es or by phone at 902 877 192.

Rights of Data Subjects

SONDER AGENCY SL informs users that they can exercise their rights of access, rectification, limitation, deletion, portability, and opposition to the processing of their personal data before the Data Controller, as well as withdraw their consent.

  • Right of Access: The user's right to obtain information about their specific personal data and the processing carried out or being carried out, as well as information about the origin of such data and any communications made or intended.
  • Right of Rectification: The affected person's right to modify inaccurate or incomplete data. This can only be fulfilled regarding information under SONDER AGENCY SL’s control, such as deleting comments posted on the website, images, or web content containing personal data.
  • Right to Limit Processing: The right to limit the purposes for which the data is processed, as originally intended by the data controller.
  • Right of Deletion: The right to delete the user's personal data, except as required by the GDPR or other applicable regulations, which determine the mandatory retention period.
  • Right of Portability: The right to receive personal data provided by the user in a structured, commonly used, and machine-readable format and transmit it to another data controller.
  • Right to Object: The right of the user to prevent or cease the processing of their personal data by SONDER AGENCY SL.

To exercise any of the rights described above, you must meet the following requirements:

  • Submit a written request to the address C/ RIBERA DEL COTO, 23 14029, JARAS, LAS (CÓRDOBA) (attention: SONDER AGENCY SL) or via email at office@mrsonder.com.
  • The written request from the data subject must meet the following legal requirements:
  • Name, surname, and a copy of the ID/NIE or any identification document. In exceptional cases, if representation is accepted, the identity of the representative must also be verified, along with a document proving the representation. A copy of the ID may be substituted with any other valid means of identification.
  • Request specifying the (Exercise in which information is requested). If no specific file is mentioned, all available information will be provided. If information is requested from a specific file, only information from that file will be provided. If information about a third party is requested, it will not be provided. If requested by phone, the user will be informed that it must be done in writing, and they will be informed on how to proceed and where to send it. Information will never be provided over the phone.
  • Provide a valid address for correspondence.
  • Date and signature of the requester.
  • Any documents supporting the request.
  • The requester must use any means that allows to verify the submission and reception of the request.

Finally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you believe that a violation of applicable data protection regulations has occurred.

SONDER AGENCY SL is committed to implementing the necessary technical and organizational measures, based on the risk levels accompanying the processing activities mentioned in the terms and conditions of use, to ensure the integrity, confidentiality, and availability of your data.